
Payment must be made within 4 working days from the conclusion of the purchase. NCDM 2000 SAS undertakes to comply with current legislation on distance selling. All prices are intended for the public and therefore include VAT.
Goods are sent to the address indicated at the time of payment confirmation. Orders are not accepted for delivery to post offices or similar organizations, unless the recipient is registered with those structures. If the item is out of stock, we will notify you and do what is within our power to resolve the issue. 52 of Legislative Decree No.
206 of 6 September 2005 (Consumer Code), as amended by Legislative Decree No. 21 of 2014, you have the right to withdraw from the contract without penalty and without giving any explanation within fourteen (14) days from the day you receive the products. The right of withdrawal does not apply if you have purchased customized or made-to-order products.
Under Article 57 of the Consumer Code, you must return the products intact, with tags attached, and in their original packaging, if provided (plastic bag or box depending on the type of item), enclosing the delivery document inside the package.
Your return will be refunded within a maximum of 14 days from the moment we are informed of your decision to exercise the right of withdrawal.
If the item received does not correspond to what was ordered, please do not open the package and contact us. You are responsible for any reduction in the value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics, and functioning. Therefore, if the returned goods are damaged, for example if the authenticity label and security seal are removed, or if there are signs of wear, abrasion, scratches, dents, deformations, etc., if they are not complete with all their parts and accessories (including labels and tags unchanged and attached to the product), if they are not accompanied by the instructions/notes/manuals, or if the original packaging and wrapping and warranty certificate, where present, are missing, you will be responsible for the reduction in value of the item, and you will be entitled to a refund equal to the residual value of the product.