The delivery of goods usually takes place within two working days to most national destinations (ITALY), except for islands and difficult to access areas, and except for delays or problems attributable to the courier. When ordering, it is mandatory to provide a valid mobile contact as a reference to facilitate the delivery operation. Upon delivery, the customer is required to check the integrity of the package delivered to them. In case of damaged package, the customer is required to dispute the incident with the carrier, by adding the mention "WITHDRAWAL UNDER RESERVE" to the transport document.